Returns & Exchanges
At Smart Kids Planet, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If a fit isn't quite right, we are here to help you find the perfect replacement or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn clothing with original tags attached into the original shipping bag or a secure box.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.